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Frequently Asked Questions

To rent a car in Cuba you must be at least 21 years old and maximum 80 years old. Drivers aged 21-24 or 76-80 pay a surcharge of $13 per day each, calculated in your booking.

  • Valid driver's license with at least 2 years of experience
  • Original passport or ID card if residing in Cuba
  • Printed copy of your reservation voucher

Your booking is paid in USD by card (4% surcharge), Zelle or bank transfer. At the rental office, when picking up the car, fuel and the Bestune deposit are paid preferably in cash.

In your online booking you can add up to 2 additional drivers: $3.50 per day each. If you add one at the rental office when picking up the car, it costs $3 per day.

No. Insurance is mandatory and is added to the car's daily rate: from $25 per day, depending on the category. If you pick up at an airport, the airport fee ($20, charged once) is also added. You see the full breakdown before paying. Drivers aged 21-24 or 76-80 pay a $13 per day surcharge each, charged in the booking.

Yes: fuel is paid at the office when you pick up the car, and the additional driver if you did not add it in your booking ($3 per day). Only Bestune cars require a $250 cash security deposit, refunded when you return the car.

No. Insurance is mandatory and is added to the car's daily rate: from $25 per day, depending on the category. If you pick up at an airport, the airport fee ($20, charged once) is also added. You see the full breakdown before paying. Drivers aged 21-24 or 76-80 pay a $13 per day surcharge each, charged in the booking.

The car must be returned before or at the agreed time in the contract. Failure to comply with the return time will result in a penalty.

Yes, but you will incur an additional cost through the drop off fee. The cost varies depending on the delivery location, please consult with the rental agency in Cuba for more information.

Contact us to make changes to your reservation if possible. You will incur a $20 fee plus the difference in the total rental cost for the new dates if it's higher and there is availability. If there is no availability, no refund will be given.

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